Template-type: ReDIF-Article 1.0 Author-Name: Aldo Pavan Author-Name: Giuseppe D'Onza Title: Editoriale. Innovare i sistemi di controllo e di governance per gestire il cambiamento Abstract: Classification-JEL: Keywords: Note: Pages:5-7 Volume: 2013/2 Year: 2013 Issue:2 File-URL:http://www.francoangeli.it/riviste/Scheda_Rivista.aspx?IDArticolo=49176&Tipo=Articolo PDF File-Format: text/HTML Handle: RePEc:fan:MACOMA:v:html10.3280/MACO2013-002001 Number: 1 Template-type: ReDIF-Article 1.0 Author-Name: Sergio Beretta Author-Name: Saverio Bozzolan Title: Il governo della performance dei processi di business: dai Key Performance Indicator ai Key Risk Indicator Abstract: A recent article on Key Risk Indicators (KRI) issued by COSO (Beasley et al., 2010) is the starting point of this paper. Our aim is to discuss the relevance of business processes in the design and implementation of KRIs. We analyse the reasons of the systematic underestimation of business processes in the COSO ERM framework and debate the implications that the explicit consideration of business processes has on the design of Key Performance Indicators and, consequently, of KRIs. We propose a framework for the design of a system of KRIs based on a distinction between risk factors and risk drivers. Then, we illustrate the framework through a simplified but realistic case study. At the end of the paper, we present guidelines to integrate our framework within the COSO KRIs? guidance, in the light of both its contributions and its limitations. Classification-JEL: Keywords: Note: Pages:9-37 Volume: 2013/2 Year: 2013 Issue:2 File-URL:http://www.francoangeli.it/riviste/Scheda_Rivista.aspx?IDArticolo=49177&Tipo=Articolo PDF File-Format: text/HTML Handle: RePEc:fan:MACOMA:v:html10.3280/MACO2013-002002 Number: 2 Template-type: ReDIF-Article 1.0 Author-Name: Michele Galeotti Author-Name: Salvatore Ferri Author-Name: Pasquale De Luca Title: Business Strategy Scorecard per i mercati finanziari Abstract: The company?s competitive strength in the capital market directly reflects its ability to relate and communicate with financial investors in terms of strategy and processes of value creation. In this context, in order to make more effective this relationship, it is necessary to outline a set of Key Performance Indicators (KPI), consistent with the logic of financial investors, able to fully represent the company?s strategic potentiality. It has also to be built a model of communication - Business Strategy Scorecard (BSS) for the financial markets - that, coordinating in a systematic and synthetic context these KPIs, is able to convey the essential knowledge required to value the company competitively as an opportunity of capital investment. The proposed theoretical model and the construction of the BSS have been subjected to empirical testing. The research, which took almost two years, was conducted by questionnaire and direct interviews with a significant number of companies registered to the National Association of Administrative and Financial Directors (ANDAF) and has generated significant results about the real effectiveness of the theoretical approach. Classification-JEL: Keywords: Note: Pages:39-66 Volume: 2013/2 Year: 2013 Issue:2 File-URL:http://www.francoangeli.it/riviste/Scheda_Rivista.aspx?IDArticolo=49178&Tipo=Articolo PDF File-Format: text/HTML Handle: RePEc:fan:MACOMA:v:html10.3280/MACO2013-002003 Number: 3 Template-type: ReDIF-Article 1.0 Author-Name: Enrico Bracci Title: La gestione e ottimizzazione dei costi amministrativi d?azienda: il lean office in azione Abstract: An interest in new cost management techniques has driven the attention of research and practitioners towards the new managerial approaches. However, the main focus has been on production costs, introducing innovative production systems (TPS or WCM) and related cost accounting metrics (Lean Accounting). Administrative processes and costs, despite their increasing relevance, received limited attention. This paper discusses the importance of controlling and managing administrative services and costs, through the application of the Lean Office approach. In so doing, the paper presents a case study, and highlights the potential benefits of such methodology. Classification-JEL: Keywords: Note: Pages:67-86 Volume: 2013/2 Year: 2013 Issue:2 File-URL:http://www.francoangeli.it/riviste/Scheda_Rivista.aspx?IDArticolo=49179&Tipo=Articolo PDF File-Format: text/HTML Handle: RePEc:fan:MACOMA:v:html10.3280/MACO2013-002004 Number: 4 Template-type: ReDIF-Article 1.0 Author-Name: Silvia Fissi Author-Name: Elena Gori Author-Name: Alberto Romolini Title: La governance dei comuni sui servizi pubblici locali Abstract: Public Governance issues are a focal point in the debate about Local Public Utilities (LPUs). In the last decades the organizations providing Public Services in European countries are experiencing key changes in their governance and control systems. The exponential growth of shared entities managing local public utilities resulted in a new role for local authorities, which now have to lead real business holdings of public limited companies delivering services to citizens. The Italian picture is characterized by an odd dichotomy between the mission of the local authority and the activities of the LPUs. Indeed, local governments need to keep LPUs under control and to be able to define how to provide services, in keeping with the principles of social rights and equity. The research aims at verifying the state of the art of Italian local authorities governance on their LPUs by means of a semi-structured survey with multiple-choice questions. The questionnaire has been submitted to a selected sample of Italian local authorities with more than 20,000 inhabitants (515 entities). The main result of this study confirms the previous research: local authorities need to develop a structured multidimensional information system in order to better evaluate and control the competitive, social and environmental performances of their LPUs. To date, few local authorities use governance mechanisms to control their group of LPUs, while the vast majority lacks the required tools and consequently cannot apply appropriate governance on LPUs entities. Classification-JEL: Keywords: Note: Pages:87-110 Volume: 2013/2 Year: 2013 Issue:2 File-URL:http://www.francoangeli.it/riviste/Scheda_Rivista.aspx?IDArticolo=49180&Tipo=Articolo PDF File-Format: text/HTML Handle: RePEc:fan:MACOMA:v:html10.3280/MACO2013-002005 Number: 5 Template-type: ReDIF-Article 1.0 Author-Name: Silvia Gaia Title: La remunerazione dell?amministratore delegato durante la crisi finanziaria: un?analisi empirica Abstract: This paper investigates the roles that optimal contracting and rent-extraction theories play in explaining the variation of CEO remuneration during the financial crisis in a sample of 140 Italian non-financial firms listed in the period 2007-2009. By using an OLS regression model, results show that Italian firms reacted to the financial crisis by increasing fixed remuneration in order to reduce CEO losses caused by the decrease of variable remuneration and/or of the value of the company shares owned. These findings are consistent with rent-extraction theory, as CEO remuneration seems to be a tool for extracting a rent rather than a solution for agency problems. This study offers insights to policy-makers that should mandate higher transparency on the criteria used by Italian companies in setting fixed remuneration and enhance the protection of minority shareholders? rights. Classification-JEL: Keywords: Note: Pages:111-128 Volume: 2013/2 Year: 2013 Issue:2 File-URL:http://www.francoangeli.it/riviste/Scheda_Rivista.aspx?IDArticolo=49181&Tipo=Articolo PDF File-Format: text/HTML Handle: RePEc:fan:MACOMA:v:html10.3280/MACO2013-002006 Number: 6