The psychological consequences of work flexibility, job insecurity and poor relationships - the author - organisational consultant and trainer for public and private health and social services - examines the connections between work environment and mental health: the current fragile and dynamic work identity and its relation with personal identity. He underlines how organisations when trying to bring around change have to face serious difficulties arising from a world that involves flexibility and job insecurity, at times to an extent considered unacceptable. Moreover, work as a system has often to meet contradictory requests of different groups of citizens: clients asking for services, employees for economic protection, containment, reassurance, and other citizen for profits from their financial investments (now and then the same person might be client, employee and investor). The author analyses psychiatric services as working organisations reproducing the same problems as society, yet sometimes, offering a richer organisation, based on relational systems.
Keywords: identity, flexibility, job insecurity, health services, psychiatry.
Parole Chiave: identità, flessibilità, precarietà, servizi, psichiatria.