Organizational citizenship behaviors (OCBs) in relation to the health and safety and environment (HSE) are essential factors for a smooth and efficient organization in firms. Our research focuses on the ENI spa’s experience, a multinational enterprise operating in the oil & gas sector. Starting from its longstanding efforts on HSE issues, ENI has carried out a survey on a large sample of employees, for analyzing the role of OCBs in the own organizational model. The research provides several contributions on empirical and academic literature on OCBs and HSE management. Firstly, it provides an integrated approach for exploring the drivers of OCBs, clarifying the relationship between individual and contextual factors. Secondly, the research stresses the important of a behavioral perspective for understanding the efficacy of HSE practices.
Keywords: Organizational Citizenship Behaviour, environment, Health and Safety, pro-social behaviours