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Knowledge Management e modelli strategici in sanità. Una review strutturata della letteratura
Journal Title: MECOSAN 
Author/s: FIASO Federazione Asl e Ospedali 
Year:  2017 Issue: 103 Language: English 
Pages:  19 Pg. 73-91 FullText PDF:  23770 KB
DOI:  10.3280/MESA2017-103005
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Healthcare organizations face a majorchallenge: delivering more and betterpublic services, while facing fiscal stress,in other term generating public value.Public value has been central in publicmanagement research, but recently alsoBusiness Model Design scholars haveanalyzed how healthcare organizationscan create value. In order to sharoenresearch and practice, business modelresearch can fruitfully be combined withknowledge management research. Theevolution of KM practices, in fact, isreshaping the traditional way the organizationsoperate. In this light, the presentpaper aims at verifying the existenceof ad hoc frameworks for public healthcareorganizations and their disseminationthrough a structured literaturereview. The research shows that a lot hasstill to be done since the available studiesgenerally consist in uncritical applicationsof models designed for private companies.The paper also provides some guidelines for future research on fewpolicy indications.
Keywords: Healthcare Knowledge Management,Business Model, Fiscal Stress,Public Value, Public Management, StructuredLiterature Review

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FIASO Federazione Asl e Ospedali, in "MECOSAN" 103/2017, pp. 73-91, DOI:10.3280/MESA2017-103005


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