This study analyzes the determinants of the shop-floor workers’ job satisfaction. Literature agrees on the importance of job satisfaction to improve the personal life and health of employees and increase firms’ productivity, reduce absenteeism and turnover, leading to positive effects on performance. Although many studies show that corporate welfare boosts job satisfaction, it is not sufficient. To ensure a satisfactory working environment, it is essential to explore the characteristics of the job design and the relationships that the worker establishes with her supervisor. Using a database of 131 workers from 12 plants in the Veneto region, the present research empirically studies (1) the relationship between job complexity and job satisfaction and (2) the relationship between leadership style and job satisfaction. I saw a job that helped me manage a leadership role. Results show that a complex job that allows the worker to apply her knowledge to perform a large number of tasks and a supervisor who adopts a transformational leadership style positively influences job satisfaction.
Keywords: Job Satisfaction, Job Complexity, Transformational Leadership
Jel Code: M