Psychological help via the Internet, including psychotherapy online, appears historically in the 90s. This technological development has raised a heated debate - between researchers and clinicians - on the following topics: online communication modalities, setting adjustments, therapeutic alliance, privacy and other ethical themes. Nowadays, worldwide and hence in Italy, therapeutic encounter modalities - using remote communication technologies - have become strategic due to the growing demand for psychological help and the increasing number of professionals using this digital media. However, there is a need for empirical and epistemological evaluations of these online modalities in order to reach a consensus on professional, ethical and normative standards.
Keywords: Online psychotherapy, efficacy, therapeutic alliance, intervention model