Click here to download

The Role of Solidarity in Diversity Management Practices: A Challenge for Social Innovation in Organisations
Journal Title: STUDI ORGANIZZATIVI  
Author/s: Davide Bizjak, Guglielmo Faldetta, Luigi Maria Sicca 
Year:  2018 Issue: Language: English 
Pages:  17 Pg. 130-146 FullText PDF:  237 KB
DOI:  10.3280/SO2018-002006
(DOI is like a bar code for intellectual property: to have more infomation:  clicca qui   and here 


The fostering of solidarity among people belonging to minority groups significantly impacts on supportive behaviour in widening an inclusive and anti-discriminatory climate in organisations. This article explores how the distance between solidarity and Diversity Management is articulated in organisations, and what the terms of solidarity deficiency in gender and equality policies entail. In this article, the distance between solidarity and Diversity Management is explored through the analysis of seven public and private bodies in the UK. Using a Critical Discourse Analysis approach, diversity practices have been observed to analyse the extent to which the distance between solidarity and diversity within the policies adopted by these organisations hinders social innovation. Documents produced by the organisations involved, both singularly and in groups, have been analysed, together with semi-structured interviews. The main results concern the interpersonal nature of solidarity related to the strategic attitude of Diversity Management.
Keywords: Diversity Management, social innovation, solidarity, practices.

  1. Alvesson, M., Kärreman, D. (2007), “Unraveling HRM: Identity, Ceremony, and Control in a Management Consulting Firm”, Organization Science, 18(4): 711–723.
  2. Atzeni, M. (2009), “Searching for injustice and finding solidarity? A contribution to the mobilisation theory debate”, Industrial Relations Journal, 40(1): 5-16.
  3. Bell, M.P., Özbilgin, M.F., Beauregard, T.A., Sürgevil, O. (2011), “Voice, silence, and diversity in 21st century organizations: Strategies for inclusion of gay, lesbian, bisexual, and transgender employees”, Human Resource Management, 50(1): 131-146.
  4. Bendl, R., Fleischmann, A., Hofmann, R. (2009), “Queer theory and Diversity Management: Reading codes of conduct from a queer perspective”, Journal of Management and Organization, 15(5): 625–638.
  5. Bridgstock, R., Lettice, F., Özbilgin, M.F., Tatli, A. (2010), “Diversity management for innovation in social enterprises in the UK”, Entrepreneurship and Regional Development, 22(6): 557-574,, 10.1080/08985626.2010.488404DOI: 10.1080/08985626.2010.488404
  6. Cranford, C.J. (2012), “Gendered projects of solidarity: Workplace organizing among immigrant women and men”, Gender, Work & Organization, 19(2): 142-164.
  7. Crow, G. (2002), Social Solidarities: Theories, Identities and Social Change, Buckingham, Open University Press.
  8. Doyle, J.R., Sims, D. (2002), “Enabling strategic metaphor in conversation: A technique of cognitive sculpting for explicating knowledge”, pp. 63-85, In Huff, A.S., Jenkins, M. (eds.), Mapping Strategic Knowledge. London: Sage.
  9. Fantasia, R. (1988), Cultures of solidarity, Berkeley, University of California Press.
  10. Fairclough, N. (1992), Discourse and Social Change, Cambridge, Polity Press.
  11. Fairclough, N. (1995), Critical Discourse analysis: The Critical Study of Language. London: Longman.
  12. Fairclough, N. (2005), “Peripheral vision: Discourse analysis in organization studies: The case for critical realism”, Organization Studies, 26(6): 915-939.
  13. Fletcher, D., Watson, T. (2007), “Voice, Silence and the Business of Construction: Loud and Quiet Voices in the Construction of Personal, Organizational and Social Realities”, Organization, 14(2): 155–174, -- http://doi.org/10.1177/1350508407074221.
  14. Franz, H.W., Hochgerner, J., Howaldt, J. (2012), “Challenge Social Innovation: An Introduction” In Franz, H.W., Hochgerner, J., Howaldt, J. (eds.), Challenge Social Innovation, Potentials for Business, Social Entrepreneurship, Welfare and Civil Society, pp. 1–18. Heidelberg: Springer.
  15. French, E. (2005), “The importance of strategic change in achieving equity in diversity”, Strategic Change, 14(1): 35–44.
  16. Gioia, D.A. (1986), The thinking organization, San Francisco, Jossey-Bass.
  17. GLAAD (2016), GLAAD Media Reference Guide (10th edn.). Available online at -- http://www.glaad.org/sites/default/files/GLAAD-Media-Reference-Guide-Tenth-Edition.pdf (Last accessed: September 30, 2018).
  18. Gonzalez, J.A. (2016), “Demographic dissimilarity, value congruence, and workplace attachment”, Journal of Managerial Psychology, 31(1): 169–185. -- http://doi.org/10.1108/JMP-07-2013-0256
  19. Gotsis, G., Kortezi, Z. (2013), “Ethical paradigms as potential foundations of Diversity Management initiatives in business organizations”, Journal of Organizational Change Management, 26(6): 948–976. -- http://doi.org/10.1108/JOCM-11-2012-0183
  20. Guest, G., McLellan, E. (2003), “Distinguishing the trees from the forest: Applying cluster analysis to thematic qualitative data”, Field Methods, 15(2): 186-201.
  21. Guillaume, Y.R.F., Dawson, J.F., Priola, V., Sacramento, C.A., Woods, S.A., Higson, H.E., Budhwar, P.S. West, M.A. (2014), “Managing Diversity in Organizations: An Integrative Model and Agenda for Future Research”, European Journal of Work and Organizational Psychology, 23(5): 783-802.
  22. Hardy, C., Palmer, I., Phillips, N. (2000), “Discourse as a strategic resource”, Human Relations, 53(9): 1227-1248.
  23. Harley, B., Hardy, C., (2004) “Firing blanks? An analysis of discursive struggle in HRM”, Journal of Management Studies, 41: 377–400.
  24. Hawass, H.H., (2016), “Examining the antecedents of prosocial silence: a relational perspective”, EuroMed Journal of Business, 11(2), 248–271. -- http://doi.org/10.1108/EMJB-07-2015-0031.
  25. Hodson R., Welsh, S., Rieble, S., Jamison, C.S., and Creighton, S. (1993), “Is worker solidarity undermined by autonomy and participation? Patterns from the ethnographic literature”, American Sociological Review, 58(3): 398-416.
  26. Hodson, R. (1997), “Groups Relations at Work. Solidarity, Conflict, and Relations with Management”, Work and Occupations, 24(4): 426-452.
  27. Honneth, A. (1996), The Struggle for Recognition: The Moral Grammar of Social Conflicts, Cambridge, UK: Polity.
  28. Kochan, T., Bezrukova, K., Ely, R.J., Jackson, S., Joshi, A., Jehn, K.A., Thomas, D. (2003), “The effects of diversity on business performance: Report of the diversity research network”, Human Resource Management, 42(1): 3–21.
  29. Kwon, C., Nicolaides, A. (2017), “Managing Diversity Through Triple-Loop Learning”, Human Resource Development Review, 16(1): 85–99. -- http://doi.org/10.1177/1534484317690053.
  30. Kundu, S.C., Mor, A. (2016), “Effect of Diversity Management On Employees’ Organisational Commitment: A Study of Indian Organisations”, Journal of Strategic Human Resource Management, 5(1): 16–22.
  31. Lazazzara, A. (2015), “Le influenze culturali e istituzionali nel diversity management. Un confronto tra Italia, Francia, Svezia, Germania e Regno Unito”, Studi Organizzativi, 2: 74-100.
  32. Meijerink, J. (2014), Practicing Social Innovation: Enactment of the Employee–Organization Relationship by Employees, in Bondarouk, T., Olivas-Luján, M.R. (eds.), Human Resource Management, Social Innovation and Technology (Advanced Series in Management, Volume 14) Emerald Group Publishing Limited, 135 – 153.
  33. Meriläinen, S., Tienari, J., Katila, S., Benschop, Y. (2009), “Diversity Management versus Gender Equality: The Finnish Case”, Canadian Journal of Administrative Sciences/Revue Canadienne des Sciences de l’Administration, 26(3): 230-243.
  34. Meyer, M. (2001), “Between theory, method and politics: positioning of the approaches to CDA”, In Wodak, R., Meyer, M. (eds.), Methods of Critical Discourse Analysis, London, Sage.
  35. Miles, M., Huberman, M. (1994), Qualitative Data Analysis (second edition), Beverly Hills, CA: Sage.
  36. Musson, G., Duberley, J. (2007), “Change, change or be exchanged: the discourse of participation and the manufacture of identity”, Journal of Management Studies, 44: 143–64.
  37. Mulgan G., Tucker S., Rushanara A., Sanders B. (2007), Social Innovation. What it is, why it matters and how it can be accelerated, London, The Young Foundation.
  38. Newhouse, J.J. (2010), “Strategic plan modelling by hospital senior administration to integrate Diversity Management”, Health Services Management Research, 23(4): 160–165.
  39. Phillips, N., Hardy, C. (2002), Discourse Analysis: Investigating Processes of Social Construction, Thousand Oaks, CA, Sage.
  40. Pitts, D.W. / Wise, R.L. (2010), “Workforce Diversity in the New Millennium: Prospects for Research”, Review of Public Personnel Administration, 30(1): 44-69.
  41. Priola, V., Lasio, D., De Simone, S., Serri, F. (2014), “The Sound of Silence. Lesbian, Gay, Bisexual and Transgender Discrimination in ‘Inclusive Organizations’”, British Journal of Management, 25(3): 488-502.
  42. Richardson, C. (2008), “Working alone: The erosion of solidarity in today’s workplace”, New Labor Forum, 17(3): 69-78.
  43. Roberson, Q.M., Stevens, C.K. (2006), “Making sense of diversity in the workplace: organizational justice and language abstraction in employees' accounts of diversity-related incidents”, Journal of Applied Psychology, 91(2): 379-391.
  44. Sabharwal, M. (2014), “Is Diversity Management sufficient? Organizational inclusion to further performance”, Public Personnel Management, 43(2): 197–217., 10.1177/0091026014522202DOI: 10.1177/0091026014522202
  45. Sandelowski, M. (2001), “Real qualitative researchers do not count: the use of numbers in qualitative research”, Research in Nursing & Health, 24(3): 230-240.
  46. Scapolan, A.C., Mizzau, L., Montanari, F. (2017), “Una proposta di dialogo tra studi organizzativi e geografico-economici sul tema dell’employee retention”, Studi Organizzativi, 1: 89-109.
  47. Scaratti, G., Ivaldi, S. (2015), “(In) sostenibilità della vita organizzativa”, Studi organizzativi, 1: 154-180.
  48. Senichev, V. (2013), “Human Resource Diversity and Performance within the Frame of Organizations, Teams and Individuals”, Verslas: Teorija Ir Praktika, 14(4): 337–345. -- http://doi.org/10.3846/btp.2013.36.
  49. Singal, M. (2014), “The business case for Diversity Management in the hospitality industry”, International Journal of Hospitality Management, 40: 10–19. http://doi.org/10.1016/j.ijhm.2014.02.009.
  50. Singh, V., Point, S. (2004), “Strategic responses by European companies to the diversity challenge: An online comparison”, Long Range Planning, 37(4): 295–318. -- http://doi.org/10.1016/j.lrp.2004.05.009.
  51. Tatli, A. (2011), “A multi‐layered exploration of the diversity management field: diversity discourses, practices and practitioners in the UK”, British Journal of Management, 22(2), 238-253.
  52. van Dijk, T.A. (2001a.) “Multidisciplinary CDA: A plea for diversity”, pp. 95-120, In Wodak, R., Meyer, M. (eds), Methods of Critical Discourse Analysis, London: Sage.
  53. van Dijk, T.A. (2001b.) “Critical Discourse Analysis”, pp. 352-371. In Tannen, D., Schiffrin, D., Hamilton, H. (eds), Handbook of Discourse Analysis, Oxford, Blackwell.
  54. Vallas, S. (2003), “The adventures of managerial hegemony: teamwork, ideology, and worker resistance”, Social Problems, 50(2): 204-225.
  55. Ward, J., Winstanley, D. (2005), “Coming Out: Recognition and Renegotiation of Identity in Organisations”, The Sociological Review, 53(3): 447–475.
  56. Ward, J. (2007), Sexualities, Work and Organizations, New York, Routledge., 10.4324/9780203939246DOI: 10.4324/9780203939246
  57. Wilde, L. (2007), “The concept of solidarity: Emerging from the theoretical shadows?”, British Journal of Politics and International Relations, 9(1): 171–181.
  58. Wodak, R. (2006), “Mediation between discourse and society: assessing cognitive approaches in CDA”, Discourse Studies, 8: 179–90.

Davide Bizjak, Guglielmo Faldetta, Luigi Maria Sicca, in "STUDI ORGANIZZATIVI " 2/2018, pp. 130-146, DOI:10.3280/SO2018-002006

   

FrancoAngeli is a member of Publishers International Linking Association a not for profit orgasnization wich runs the CrossRef service, enabing links to and from online scholarly content