TY - JOUR PY - 2009 SN - 1972-5205 T1 - Salute organizzativa e qualità del servizio: riflessioni a partire da un'indagine presso il personale tecnico-amministrativo dell'Università di Milano-Bicocca JO - RISORSA UOMO DA - 12/15/2009 12:00:00 AM DO - 10.3280/RU2009-004004 UR - http://www.francoangeli.it/Riviste/Scheda_rivista.aspx?idArticolo=38077 AU - Miglioretti, Massimo AU - Vecchio, Luca AU - Romano, Dario SP - 387 EP - 399 IS - 4 VL - LA - IT AB - Salute organizzativa e qualità del servizio: riflessioni a partire da un'indagine presso il personale tecnico-amministrativo dell'Università di Milano-Bicocca - The study of organizational health state is often the first step of the process of organizational change in order to improve personnel’ functionality and well-being. In this paper we want to develop some remarks arisen from a research about organizational health among technical and administrative personnel of the University of Milano- Bicocca. We assessed (by web) all university personnel (N = 717) with Multidimensional Organizational Health Questionnaire (MOHQ). Besides the profile of Organizational Health, this research shows the crucial role of some aspects of process, such as purchaser definition and management, negotiating of methodology and results description. PB - FrancoAngeli ER -