TY - JOUR PY - 2013 SN - 1972-5027 T1 - Valutazione e innovazione dei servizi socio-sanitari: verso un possibile "modello" regionale co-costruito partendo dal basso. Uno studio di caso JO - RIV Rassegna Italiana di Valutazione DA - 9/15/2014 12:00:00 AM DO - 10.3280/RIV2013-056011 UR - http://www.francoangeli.it/Riviste/Scheda_rivista.aspx?idArticolo=52033 AU - Peccenini, Mirco AU - Alietti, Alfredo AU - Pierucci, Pierpaola SP - 228 EP - 253 IS - 56-57 VL - XVII LA - IT AB - The evaluation of the quality of health services has become a topic of crucial importance in public policy and in the socio-health organizations called to play a proactive and participatory role in the process of innovation and improvement of their caring work. In this paper we present a research project evaluation, through the discussion of a case study carried out in a residence for elderly people, the objectives of which concerned two different levels of operation: the identification of indicators for the continuous development of the quality and the creation of effective tools for selfevaluation. PB - FrancoAngeli ER -