TY - JOUR PY - 2019 SN - 1972-4861 T1 - Special Issue - Past, present and future challenges on customer experience: Digging knowledge across sectors JO - MERCATI & COMPETITIVITÀ DA - 9/23/2019 12:00:00 AM DO - 10.3280/mc3-2019oa8499 UR - http://www.francoangeli.it/Riviste/Scheda_rivista.aspx?idArticolo=64659 AU - Del Chiappa, Giacomo AU - Gallarza, Martina G. SP - 7 EP - 15 IS - 3 VL - LA - EN AB - x PB - FrancoAngeli ER -