The influence of characteristics of organization to expectations on an innovation on the training sector - With this research the relationship between the organizational climate and the expectations towards the introduction of an innovation was analyzed. The particular way an innovation is promoted, spread and supported determines expectations capable to trigger positive or negative behaviours towards it. The results showed that the organizational climate has a decisive influence in the making of expectations regarding the reception of an innovation. In order to verify such theory three climate dimensions were considered: communication quality, conflict and guidance. The results showed that a highly qualitative communication and guidance process lead to positive expectations towards the innovation. In contrast, any perceived conflict leads to negative expectations towards the innovation. Keywords: creativity, group innovation, individual innovation, organizational innovation, organizational support for innovation, training.