An exploratory study was conducted in a group of Italian social enterprises in order to develop an instrument that measures workers’ perception on management. The measures within the instrument examine aspects related to human resource management (HRM) and organizational goals (Goals). Noteworthy, the study comprised decisionmaking processes, organizational goals, personnel training and the ability to listen to users´ needs. The sample was composed by 298 employees. The factor structure demonstrated good internal consistency and good construct validity. The research is a contribution to further research on the managerial practices of social enterprises.
Keywords: Imprese sociali, gestione risorse umane, obiettivi organizzativi.