Sono riportati alcuni casi di Change Management Strutturale coordinati dall’autore, fra cui le isole dell’Olivetti, la progettazione tecnologico-organizzativa integrata del laminatoio della Dalmine NTM, la realizzazione degli Uffici delle Entrate, la progettazione del Customer Care di Vodafone, il change management dei Tribunali e delle Procure della Lombardia.)" />
Click here to download

Il change management strutturale: approccio, metodi e casi
Author/s: Federico Butera 
Year:  2015 Issue: Language: Italian 
Pages:  29 Pg. 135-163 FullText PDF:  276 KB
DOI:  10.3280/SO2015-002005
(DOI is like a bar code for intellectual property: to have more infomation:  clicca qui   and here 

This paper proposes and describes the Structural Change Management, an approach and a methodology tested in a large number of projects, intended to launch integrated and longlasting changes in both the technical and organizational system and in the social system. It is intended to generate outstanding results and to introduce new paradigms. The Structural Change Management consists of three levels of programs: a redesign plan of an organization, technical, social and cultural system; a series of pilot projects; an implementation and continuous improvement. This paper contains three proposals.
a. Policy projects: what more can give a voice to people is their involvement and their active participation in a number of projects large and small, on journeys of continuous improvement and innovation. They should be developed through "problem based learning" and within a cognitive map that will help people go beyond the episodic nature of their experience.
b. The dissemination of exemplary projects, which make sense and disseminate practical experiences and best practices.
c. Build the "integral enterprise", that is at a same time an economic entity and an institution, a part of the economy and a small society.
Are a short reports of Structural Change Management coordinated by the author, including the assembly islands of Olivetti, the technological and organizational integrated design of the Dalmine steeel mill, the unification of the Revenue Offices, the design of customer care system in Vodafone, the change management of the Courts and of the Prosecutors Offices of Lombardy

  1. Ancona, D. (2007), X-Teams: How To Build Teams That Lead, Innovate, And Succeed, Harvard Business School Press.
  2. Ansoff, I. (1965), Corporate strategy, New York, McGraw Hill.
  3. Butera, F. (1972), I frantumi ricomposti, Venezia, Marsilio.
  4. Butera, F. (1984), L’orologio e l’organismo, Milano, FrancoAngeli.
  5. Butera, F. (1990), Il castello e la rete, Milano, FrancoAngeli.
  6. Butera, F., De Witt, G. (2011), Valorizzare il lavoro e sviluppare l’impresa. La storia delle “isole” della Olivetti nella rivoluzione dalla meccanica all’elettronica, Bologna, il Mulino.
  7. Butera, F., Failla, A. (1992), I professionisti d’azienda, Milano, Etas Libri.
  8. Cusumano, M. (2012), Staying power restare forti. Sei durevoli principi di strategia e organizzazione in un mondo incerto, Milano, FrancoAngeli.
  9. Dente, B. (2011), Le decisioni di policy, Bologna, il Mulino.
  10. Emery, F.E., Trist, E.L. (1974), “Sistemi socio-tecnici”, in Fabris A., Martino F. (a cura di), Progettazione e sviluppo delle organizzazioni, Milano, Etas.
  11. Hax, A., Wilde, D.L., (1999), “The Delta Model”, Sloan Management Review, Winter.
  12. Holman, P., Devane, T., Cady, S. (Eds.) (2007), The Change Handbook, San Francisco, Berret-Koheler Publishers.
  13. Lawrence, P.R., Lorsch, J.W. (1967), Organization and Environment, Cambridge, Harvard University Press.
  14. Porter, M. (1980), Competitive Strategy: Techniques for Analizing Industries and Competitors, New York, The Free Press.
  15. Schein, E.H. (2004), DEC Is Dead, Long Live DEC. The Lasting Legacy of Digital Equipment Corporation, ReadHowYouWant.
  16. Williamson, O.E. (1986), The Economic Institutions of Capitalism, New York, The Free Press (trad. it., Le Istituzioni economiche del capitalismo, Milano, FrancoAngeli, 1987).

Federico Butera, in "STUDI ORGANIZZATIVI " 2/2015, pp. 135-163, DOI:10.3280/SO2015-002005


FrancoAngeli is a member of Publishers International Linking Association a not for profit orgasnization wich runs the CrossRef service, enabing links to and from online scholarly content