The current evolution of communication methods can represent a great opportunity for therapists: thus it becomes necessary to update our procedures consistently with modernization. The present article reports the results of an individual therapy with an adult affected by serious selective mutism. Therapy sessions were supported first by e-mail exchanges, and later via mobile text messaging. This kind of integrated communication proved to be particularly fruitful, allowing the patient the possibility to express himself freely, avoiding obstacles caused by his problem, that would have probably hindered a more classic face to face session approach. In conclusion the use of modern technology was fundamental in treating this type of disease, producing objective advantages with regard both to efficacy and duration of treatment.
Keywords: Selective mutism, social anxiety disorder, WhatsApp, psychotherapeutic emails, online psychotherapy, psychotherapeutic sms.