Journal title MANAGEMENT CONTROL
Author/s Sergio Beretta, Saverio Bozzolan
Publishing Year 2013 Issue 2013/2 Language Italian
Pages 29 P. 9-37 File size 860 KB
DOI is like a bar code for intellectual property: to have more infomation click here
Below, you can see the article first page
If you want to buy this article in PDF format, you can do it, following the instructions to buy download credits
FrancoAngeli is member of Publishers International Linking Association, Inc (PILA), a not-for-profit association which run the CrossRef service enabling links to and from online scholarly content.
A recent article on Key Risk Indicators (KRI) issued by COSO (Beasley et al., 2010) is the starting point of this paper. Our aim is to discuss the relevance of business processes in the design and implementation of KRIs. We analyse the reasons of the systematic underestimation of business processes in the COSO ERM framework and debate the implications that the explicit consideration of business processes has on the design of Key Performance Indicators and, consequently, of KRIs. We propose a framework for the design of a system of KRIs based on a distinction between risk factors and risk drivers. Then, we illustrate the framework through a simplified but realistic case study. At the end of the paper, we present guidelines to integrate our framework within the COSO KRIs’ guidance, in the light of both its contributions and its limitations.
Keywords: Key Performance Indicator (KPI); Key Risk Indicator (KRI); ERM; business process; COSO
Sergio Beretta, Saverio Bozzolan, Il governo della performance dei processi di business: dai Key Performance Indicator ai Key Risk Indicator in "MANAGEMENT CONTROL" 2/2013, pp 9-37, DOI: 10.3280/MACO2013-002002