GenAI and Information Management in GenZ: Between Distrust and Dependence

Journal title SOCIOLOGIA DELLA COMUNICAZIONE
Author/s Stefano Spillare, Michele Bonazzi
Publishing Year 2026 Issue 2025/70
Language Italian Pages 19 P. 161-179 File size 716 KB
DOI 10.3280/SC2025-070009
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In a context marked by information overload and disorder, GenAI emerges as an ambivalent tool: on one hand, it amplifies those same risks; on the other, it fosters new practices of information management and personalization. This contribution examines, through a quantitative survey of GenZ university students, the level of knowledge, perceptions, and usage patterns of GenAI, with particular focus on information management and potential dependence. The findings reveal widespread but superficial use, shaped by both enthusiasm and caution, alongside a GenAI-first approach reflecting persistent heuristics and cognitive biases

Keywords: GenAI; dependency theory; cognitive effects; GenAI-first approach; GenZ.

Stefano Spillare, Michele Bonazzi, GenAI e gestione dell’informazione nella GenZ: tra diffidenza e dipendenza in "SOCIOLOGIA DELLA COMUNICAZIONE " 70/2025, pp 161-179, DOI: 10.3280/SC2025-070009