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Journal Title: MERCATI & COMPETITIVITÀ 
Author/s: Daniele Dalli, Annamaria Tuan, David D’Acunto 
Year:  2018 Issue: Language: English 
Pages:  18 Pg. 163-180 FullText PDF:  90 KB
DOI:  10.3280/MC2018-003009
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Keywords: Online reviews, consumer behavior, content analysis, shopping experience, non-reporting bias, customer satisfaction.

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Daniele Dalli, Annamaria Tuan, David D’Acunto, in "MERCATI & COMPETITIVITÀ" 3/2018, pp. 163-180, DOI:10.3280/MC2018-003009

   

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