Measuring organizational climate in the Health Sector: an application to the analysis of hospital wards
Journal title STUDI ORGANIZZATIVI
Author/s Alessandro Ancarani, Carmela Di Mauro, Maria Daniela Giammanco
Publishing Year 2010 Issue 2010/1 Language Italian
Pages 29 P. 69-97 File size 513 KB
DOI 10.3280/SO2010-001003
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The study of the antecedents and consequences of organizational climate is particularly relevant for the management of health care organizations. In fact, managers may be interested in changing the existing culture and climate with the aim of improving both service quality and economic-financial performance. This paper presents and validates for the hospital sector the Organizational Climate Measure, a quantitative tool for climate measurement, which has its theoretical underpinnings in the Competing Value Framework and which exhibits high flexibility and comprehensiveness. The validated questionnaire has been applied to the analysis of organizational climate of 21 hospital wards, belonging to 4 health organizations. The analysis shows the possible ways in which this tool may be used by the management in order to define appropriate organizational actions.
Keywords: Ospedali, clima organizzativo, management sanitario, risorse umane, efficienza, innovazione
Alessandro Ancarani, Carmela Di Mauro, Maria Daniela Giammanco, La misurazione del clima organizzativo in sanità: un’applicazione all’analisi delle unità operative ospedaliere in "STUDI ORGANIZZATIVI " 1/2010, pp 69-97, DOI: 10.3280/SO2010-001003