Process innovation in the development of the control system in local authorities

Journal title MANAGEMENT CONTROL
Author/s Daniela Preite, Fabio De Matteis
Publishing Year 2019 Issue 2019/3 Language Italian
Pages 20 P. 79-98 File size 283 KB
DOI 10.3280/MACO2019-003005
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The reform process that involved public administrations for over twenty years (Anessi Pessina, 2000; Pozzoli, 2005; Borgonovi, Anessi Pessina and Bianchi, 2018), is related to various aspects of management, including internal controls of local authorities. Of course, the innovative scope of the reform mainly derives by its adoption, rather than by the norms. Consequently, the research question that guides this work is: how can innovation be pursued by local authorities when de-veloping internal control systems? This, in order to overcome the "watertight com-partments" logic and the mere compliance that traditionally characterize the Ital-ian authorities called to move a step towards a managerial approach. We examine the case of the Municipality of Lecce, which was involved in the de-velopment of certain types of internal controls provided by the current legislation. The implementation followed a synergic approach that allowed: (i) a rational use of data and information, (ii) the conscious involvement of the municipal sectors, (iii) the development of reporting related to controls starting from a single pro-gramming document, (iv) the support towards the pursuit of purposes additional to those specifically developed by the control system. As further development of the study we argue a greater political involvement in the use of data to support the definition of public policies, as well as the design and development of a software that incorporates the functionality of the system tested in order to strengthen it.

Keywords: Process innovation, control system, local authorities.

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  • Gestione integrata dei dati e misurazione della performance nei network inter-municipali: un'analisi sistematica della letteratura Luca Mazzara, Francesco Bergamaschi, Giulia Leoni, in MANAGEMENT CONTROL 2/2022 pp.91
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Daniela Preite, Fabio De Matteis, Innovazione di processo nello sviluppo del sistema dei controlli negli enti locali in "MANAGEMENT CONTROL" 3/2019, pp 79-98, DOI: 10.3280/MACO2019-003005