Divisione del lavoro e strategie negoziali tra professionisti: uno sguardo sociologico sull’ageismo nei contesti ospedalieri
Journal title SALUTE E SOCIETÀ
Author/s Francesca Zaltron, Elena Allegri
Publishing Year 2026 Issue 2025/3 Suppl.
Language Italian Pages 18 P. 28-45 File size 323 KB
DOI 10.3280/SES2025-003-S001003
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Drawing on Strauss’s theory of negotiated order (1985), this article examines the everyday practices of physicians, nurses, and social workers within four Italian outpatient services serving elderly patients with cognitive decline or heart failure. Adopting a qualitative approach and based on 19 interviews, the study explores how professionals interpret and navigate organisational constraints that shape negotiations among actors and therapeutic interactions, with particular attention to the risks of ageism. Findings suggest that, alongside the risk of the routinisation of discriminatory practices, there is room for resistance through adaptive and situated professional microactions. Often subtle and invisible, these actions affirm the subjectivity of older patients and acknowledge the role of caregivers, without overtly challenging the institutional order.
Keywords: ageism; healthcare practitioners; professional practices; older patient; caregiver; therapeutic relationship.
Francesca Zaltron, Elena Allegri, Divisione del lavoro e strategie negoziali tra professionisti: uno sguardo sociologico sull’ageismo nei contesti ospedalieri in "SALUTE E SOCIETÀ" 3 Suppl./2025, pp 28-45, DOI: 10.3280/SES2025-003-S001003