The Perceived Long-Term Effectiveness of Online University Psychological Counselling

Journal title PSICOLOGIA DELLA SALUTE
Author/s Ilaria Sottimano, Gloria Guidetti, Daniela Converso
Publishing Year 2026 Issue 2026/3
Language Italian Pages 16 P. 146-161 File size 168 KB
DOI 10.3280/PDS2026-003010
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In recent years, interest in the mental health of university students attending Italian Universities has grown significantly, particularly following the COVID-19 pandemic, which brought to light the psychological vulnerabilities and challenges faced by young adults. In response, psychological counselling services have been progressively introduced across Italian Universities, with the aim of offering targeted support to students. The experience presented in this paper offers a qualitative assessment of the effectiveness of a counselling psychological service developed in Northen Italy. To this end, 36 individuals who participated in the service between 2021 and 2022 were interviewed, providing insights into their experiences and perceptions of the service’s effectiveness, including its longer-term impact. The study highlights the perceived usefulness of university psychological support services both in the short and long term, reinforcing the importance of investing in such services to support the mental well-being of university students.

Keywords: Counselling, students well-being, remote psychological Support.

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Ilaria Sottimano, Gloria Guidetti, Daniela Converso, Utilità percepita a lungo termine del counselling universitario online: un’indagine qualitativa in "PSICOLOGIA DELLA SALUTE" 3/2026, pp 146-161, DOI: 10.3280/PDS2026-003010