Libri di Comunicazione pubblica

The book outlines the main policy issues of eGovernance, pointing out the key role of ICT in designing a new relationship between citizens and institutions. It describes the evolution of the European eGovernment and Public Communication scenarios, underling the importance of adopting an integrated approach that merges technical and organizational innovation.

Otto case history (da Alpitour a Costa Crociere, da regione Friuli a Regione Sardegna) particolarmente stimolanti, scritte da coloro che le hanno vissute in prima persona.