e-Care e anziani fragili: l’accesso come percorso comunicativo

Journal title SALUTE E SOCIETÀ
Author/s Carla Fiori, Walter Orsi
Publishing Year 2009 Issue 2009/Suppl. 1 Language Italian
Pages 20 P. 83-102 File size 83 KB
DOI 10.3280/SES2009-SU1008
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E-Care e anziani fragili: l’accesso come percorso comunicativo - Weakness and chronic or degenerative diseases highlight the need to reconsider the access system to social and sanitary services. Such an access is connoted by a communicational route, which from time to time will require listening, information, guidance, mediation, reassurance and promotion of adequate lifestyles. The e-Care system represents an original way to manage that communicational route. Specifically, the e-Care project in Bologna has highlighted numerous innovative aspects through its organisational sides and its achieved good results. These are: access personalisation; making the city user responsible; involving associations and voluntary services in order to fulfil those needs of a life quality that affect the health, the times and the circumstances of the service fruition.

Keywords: e-Care; access personalisation; old people; health care; third sector.

Carla Fiori, Walter Orsi, e-Care e anziani fragili: l’accesso come percorso comunicativo in "SALUTE E SOCIETÀ" Suppl. 1/2009, pp 83-102, DOI: 10.3280/SES2009-SU1008