The Case Management: models and tools integration in social-health

Journal title SALUTE E SOCIETÀ
Author/s Marco Brunod, Sonia Cicero, Barbara Di Tommaso
Publishing Year 2012 Issue 2012/1En Language English
Pages 7 P. 175-181 File size 152 KB
DOI 10.3280/SES2012-001013EN
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Today in service systems there is the need of develop functional skills related to activation, coordination and monitoring of the functioning of the networks, by exercising "pivot" functions at the intermediate level (nor only the apical, nor only linked on the operation to each single case): this view has been identified on the cognitive level in the transition from the Case Manager role to the function of Network Manager. This requires availability and mandates oriented in this direction, as well as investments to create new scientific constructs, but also the creation of new professional identities, more mobile and with a strong centering on the dimensions of connection, communication, co-planning and oversight of related processes.

Keywords: Networks, "pivot" functions, intermediate level, Case Manager, Network Manager, new professional identities, co-planning.

Marco Brunod, Sonia Cicero, Barbara Di Tommaso, The Case Management: models and tools integration in social-health in "SALUTE E SOCIETÀ" 1En/2012, pp 175-181, DOI: 10.3280/SES2012-001013EN