LIBRI DI VINCENZO MAJER

Il volume fa il punto a livello internazionale e italiano sugli aspetti teoretici e su quelli applicativi di un tema di grande attualità, il benessere organizzativo e stress lavoro-correlato, ponendosi come vero manuale di riferimento per i vari specialisti delle risorse umane: medici del lavoro, responsabili dei servizi di prevenzione e sicurezza, psicologi, formatori, consulenti del lavoro, studenti delle diverse professioni psico/socio/sanitarie.

Work-related stress, psychosocial risk, health, satisfaction, identification - Despite the recent proliferation of tools to detect the sources of stress, relatively little research has been conducted about well-being indicators in order to comply with the law and to assess the person’s fit to the observed context. This work aims to present a tool for quickly detecting the working conditions. The OPRA Risk Index shows excellent factorial structure and a satisfactory internal reliability. It provides an estimate of risk based on the score of some literature-relevant indicators and can be used to make a first assessment as well as to discriminate effectively between perceptions of climate, sources of risk, burnout, engagement, and mental and physical health.

Emotional intelligence and workplace bullying: a focus on victims of negative acts - The following research aims to analyze the emergent relation between workplace bullying and emotional intelligence. Data were collected on a sample of 412 employees within four Italian organizations. Employees compiled the Bar-On EQi: S and the NAQ-R Italian version. The findings showed that emotional intelligence correlates with personal bullying. There was a significative difference among bullying victims and non-victims as far as the emotional intelligence factor mood concerned. Furthermore, bullying victims appeared to be divided into custers using emotional intelligence as a criteria. Particularly, lower emotional intelligence people have perceived more frequent and persistent acts than higher emotional intelligence people. Keywords: emotional intelligence, workplace bullying, individual differences

This research addresses the measurement of bullying in Italy. Above 1700 Italian employees compiled the Negative Acts Questionnaire (NAQ-R) Italian version across more than 20 organizations. The database of the research came indeed from a work of organizational diagnosis. Findings highlighted that bullying is clearly linked to the organizational context, though the nature of the experience varies among companies. Results showed that also the occurrence of each negative act (included in the NAQ-R Italy) varies significantly among the considered organizations. A focus on negative acts is finally suggested at a cross-cultural level, particularly in terms of risk assessemt of negative acts most prevalent in organisational contexts in particular and in nations in general. Keywords: workplace bullying, Negative Acts Questionnaire Revised, negative behaviours, job design, cross-cultural psychology.