The burden of proof of the «all reasonable measures»: The qualification of airport staff shortages as an extraordinary circumstance
Journal title RIVISTA ITALIANA DI DIRITTO DEL TURISMO
Author/s Allegra Francesca Rosso
Publishing Year 2026 Issue 2026/47
Language Italian Pages 18 P. 188-205 File size 273 KB
DOI 10.3280/DT2026-047008
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The Court of Justice of the European Union ruled on the classification of airport staff shortages in baggage handling as an extraordinary circumstance under Article 5, §3, Regulation (CE) n. 261/2004. The case concerned a long delay of the Cologne-Bonn/Kos flight, partly attributable to the insufficient staffing of the airport operator. The Court held that such an event may constitute an extraordinary circumstance, as it is neither inherent in the normal exercise of the air carrier’s activity nor within its effective control. However, it reaffirmed that the carrier bears the burden of proving that it adopted all the reasonable measures to avoid or limit the consequences of the delay
Allegra Francesca Rosso, L’onere della prova delle «misure del caso»: la qualificazione della carenza di personale aeroportuale come circostanza eccezionale in "RIVISTA ITALIANA DI DIRITTO DEL TURISMO" 47/2026, pp 188-205, DOI: 10.3280/DT2026-047008