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How to use digital diaries in data collection to engage networked consumers
Journal Title: MERCATI & COMPETITIVITÀ 
Author/s: Silvia Biraghi, Rossella Chiara Gambetti 
Year:  2018 Issue: Language: English 
Pages:  19 Pg. 109-127 FullText PDF:  456 KB
DOI:  10.3280/MC2018-004007
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Diaries have a long-standing tradition in consumer research as a data collection tool. In this paper we reboot and update this tradition by elaborating how diaries in the form of digitally constructed artifacts using smart and mobile technologies can be adopted to complement research projects conducted in networked settings. We frame our methodological contributions by building on the concept of networked sociality, an emerging form of people connectivity that is the result of the intertwinement of digital media and their related communicative modes.
Keywords: Digital diaries, networked consumers, qualitative research, netnography, data collection tool, self-reflection

Silvia Biraghi, Rossella Chiara Gambetti, in "MERCATI & COMPETITIVITÀ" 4/2018, pp. 109-127, DOI:10.3280/MC2018-004007

   

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