Management control “packages” in virtual teams

Author/s Guido Noto, Carmelo Marisca, Gustavo Barresi
Publishing Year 2024 Issue 2023/3 Language Italian
Pages 20 P. 43-62 File size 239 KB
DOI 10.3280/MACO2023-003003
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Studies on the management of virtual teams emerged in the international literature debate since the last decade of XX century. The Covid-19 pandemic turn the spot-light on this topic since many organizations had to transform their face-to-face teams into virtual ones through the adoption of remote working modes – at least during lockdown restriction periods. Previous literature on virtual teams has devot-ed scant attention to management control issues. This research aims to fill this gap by exploring how management control “packages” changed – and are still chang-ing – to cope with virtual teams. To do that, this work undertakes a cross-sectional field study based on semi-structured interviews with 27 managers of different companies. As a result, it emerges that the control of virtual teams requires the adoption – or strengthening – of mechanisms to compensate for the reduced availability of cultural controls.

Keywords: Management control, virtual teams, smart working, remote working, packages

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Guido Noto, Carmelo Marisca, Gustavo Barresi, I "pacchetti" di controllo manageriale nei team virtuali in "MANAGEMENT CONTROL" 3/2023, pp 43-62, DOI: 10.3280/MACO2023-003003