The new worker mobilizations in digital capitalism: a comparison of food delivery couriers and amazon drivers in the italian case

Author/s Loris Caruso, Riccardo Emilio Chesta, Lorenzo Cini
Publishing Year 2019 Issue 2019/1
Language Italian Pages 18 P. 61-78 File size 292 KB
DOI 10.3280/ES2019-001006
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This article explores the power and role of algorithms in the organization of digital work, especially focusing on the impact that their introduction has had on the professional conditions and forms of workers’ resistance. Through the illustration of two case studies - that of the food delivery couriers and that of the Amazon drivers - we will try to make sense of: 1) how algorithms shape and control their work organization and their performances; 2) how these workers have relatively successfully mobilized in contexts and within work processes considered as unfavourable to collective action. Keywords: Algorithm, Digital Platform, Exploitation, Mobilization, New Workers

Keywords: Algoritmo, piattaforma digitale, sfruttamento, mobilitazione, nuovi lavoratori

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Loris Caruso, Riccardo Emilio Chesta, Lorenzo Cini, Le nuove mobilitazioni dei lavoratori nel capitalismo digitale: una comparazione tra i ciclo-fattorini della consegna di cibo e i conducenti di amazon nel caso italiano in "ECONOMIA E SOCIETÀ REGIONALE " 1/2019, pp 61-78, DOI: 10.3280/ES2019-001006