Sfide manageriali Covid-19: next steps

Journal title MECOSAN
Author/s Francesco Longo, Mario Del Vecchio
Publishing Year 2020 Issue 2020/113
Language Italian Pages 12 P. 63-74 File size 302 KB
DOI 10.3280/MESA2020-113009
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Covid emergency provides to health care managers rapidly changing and challenging scenarios, where severe and impacting decisions have to be suddenly taken. The paper discusses the next possible managerial steps: Covid pick overcoming, downsizing of Covid capacity and the implementation of separate clinical settings for Covid and Covidfree patients, the activation of a task force for immediate intervention for possible new outbreaks, the no-Covid waiting lists management. There are also at least three permanent critical processes to tackle: building a collective narrative about the events in order to foster a new organizational identity, preparing some extra capacity for new picks and for service flexibility, managing litigations. For each step and process, the paper discusses possible managerial challenges.

Keywords: Post-Covid strategy, organization, change management.

Francesco Longo, Mario Del Vecchio, Sfide manageriali Covid-19: next steps in "MECOSAN" 113/2020, pp 63-74, DOI: 10.3280/MESA2020-113009