The Role of Psychology in Mediation
Journal title SICUREZZA E SCIENZE SOCIALI
Author/s Paul Randolph
Publishing Year 2017 Issue 2017/1 Language English
Pages 11 P. 87-97 File size 95 KB
DOI 10.3280/SISS2017-001008
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Parties approach disputes with rigid positions, invariably devoid of rational or commercial consideration. Parties in dispute seldom convince each other through logical argument. Psychological elements frequently obstruct the path to settlement. This paper offers mediators insights into the psychological drivers of human behaviour in conflict, providing a greater understanding of the diverse strategies adopted by parties in dispute.
Keywords: Psychology, mediation, conflict, emotions, self esteem
Paul Randolph, The Role of Psychology in Mediation in "SICUREZZA E SCIENZE SOCIALI" 1/2017, pp 87-97, DOI: 10.3280/SISS2017-001008